New internet customers
Click or tap below to shop for a new internet plan.
Contact AT&T customer service
Billing & account questions
Call 1-800-331-0500 for billing and account support.
Technical support
For 24/7 customer technical support, call 1-800-288-2020.
Other questions & new service
For all other questions or to order new services, please call 1-833-652-2634.
AT&T customer service frequently asked questions
How do I contact AT&T customer support?
There are multiple customer support numbers available for AT&T customers.
- For billing and account questions, call 1-800-331-0500.
- For 24/7 technical support, call 1-800-288-2020.
- For all other questions, or to order new AT&T services, call 1-833-652-2634.
How can I pay my AT&T bill?
There are multiple ways to pay your AT&T bill.
- Pay online via the myAT&T account portal.
- Pay using the AT&T mobile app.
- Pay by phone.
- Pay by mail.
- Pay via text message
- Pay in person.
- Pay via third-party payment services.
Are there any outages in my area?
If you're experiencing connectivity issues and suspect there might be an AT&T service outage in your area, there are several ways to check and confirm:
- Check AT&T’s outage page.
- Use the myAT&T app.
- Contact AT&T customer support.
- Set up outage notifications.
Is AT&T available in my area?
Visit our AT&T availability page and enter your ZIP code to see if AT&T internet and other services are available in your area.